Cannabis Control Commission Announces Move to Historic Union Station

The Cannabis Control Commission (Commission) will begin relocating to its permanent headquarters at historic Union Station in Worcester starting this week. In addition to new office space, there will be new contact information for Commissioners and staff.

On Friday, November 22 and Monday, November 25, the Commission’s phone lines will be closed, including the patient support center, while the Commission moves from Boston to Worcester. The Commission’s offices and phone lines will reopen on Tuesday, November 26.

In addition to its physical move, the Commission’s email addresses are changing. Starting Saturday, November 16 through Monday, December 16, staff emails will be phased to a new domain at This new system will provide the agency and constituents enhanced user experience and faster, more secure service. Commissioners and staff will continue to have emails forwarded from their former addresses at until January 15, 2020.

Please take note of modified hours this week and next for the patient support center:

  • Friday, November 22: Closed
  • Monday, November 25: Closed
  • Tuesday, November 26: Open from 11 a.m.-3 p.m.
  • Wednesday, November 27: Open from 10 a.m.-2 p.m.
  • Thursday, November 28: Closed for Thanksgiving
  • Friday, November 29: Open from 10 a.m.-3 p.m. 

Starting Tuesday, November 26 with the opening of the Worcester offices, the Commission’s phone number will be (774) 415-0200.