A web-based technology platform has long been the centrepiece of medicinal cannabis company Althea Group’s (ASX: AGH) customer experience strategy, providing educational information and prescription pathways for patients and doctors alike.
Now the Melbourne-based group is taking the Althea Concierge up a notch, launching online sales in Australia via the platform so that products can be delivered to patients’ doors directly.
The development will help patients with diseases or disabilities, or those with work or family commitments, avoid multiple visits to clinicians or pharmacies that can sometimes prove burdensome.
In an Australian first, and fast-tracked in response to the ongoing threat of COVID-19, Althea Concierge can now be used in conjunction with video telemedicine so that doctors can prescribe the company’s products over the platform.
The company plans to add the same functionality to Althea Concierge in the UK in the coming months