Commission Hiring Director of Equity Programming and Community Outreach

Job Description

Director of Equity Programming and Community Outreach  (210001CL)




The Director of Equity Programming and Community Outreach will develop, oversee and advance the vision, strategic plans, and mission related to the Commission’s equity programming under the direction of the Chief Communications Officer.  This includes, but is not limited to, the Commission’s Social Equity ProgramEquity Work Plan, and Diversity, Equity, and Inclusion workgroups.  The Director of Equity Programming and Community Outreach will promote equity-based and diversity-based policies and initiatives, internally and externally, within communities they are designed to benefit and ensure those policies are aligned with the Commission’s implementation of its own mission.


  • Develop and oversee efforts to promote the inclusion of communities disproportionately harmed by marijuana arrests and incarceration in the legal cannabis industry, and to engage with diverse populations, people of color, particularly Black, African American, Latinx, and Indigenous people, women, veterans, and farmers;
  • Lead internal Commission equity efforts across all departments in order to ensure programs, policies, regulations, and deliverables are consistently effective in achieving the Commission’s equity mission;
  • Outline, organize, and create timelines for goals and benchmarks across Commission departments and multiple equity-focused programs, including the Commission’s Social Equity Program;
  • Develop data metrics and oversee interdepartmental data collection processes for each program and licensee equity efforts, including diversity and positive impact plans;
  • Develop and implement programming budget across multiple equity-focused programs;
  • Analyze and monitor data and evaluations to develop performance strategies for program evolution and sustained success;
  • Periodically review and evaluate regulations and Commission policies through an equity lens for effectiveness and make recommendations where necessary;
  • Ensure risk management and best practices are in place;
  • Occasionally travel across the Commonwealth to implement and represent the Commission’s strategic outreach plan and attend community events;
  • Develop and maintain effective working relationships and collaborative partnerships with key stakeholders, community leaders, and organizations
  • Oversee the solicitation and collection of public input on an ongoing basis; and
  • Periodically, and when necessary, update the Commission on progress toward its equity-focused mandates and goals, including but not limited to workforce training and development, licensee and agent diversity, and barriers to entry.


  • Maintain the highest standards of personal, professional, and ethical conduct and support the Commission’s goals for a diverse and culturally aware workforce;
  • Work with other senior management to ensure messaging and training are consistent across populations and platforms;
  • Create and maintain comprehensive project documentation; develop spreadsheets, diagrams and process maps to document needs;
  • Develop and execute on program Key Performance Indicators (KPI’s);
  • Participate in, oversee, and facilitate program trainings; and
  • Perform related duties as assigned.


  • The Director of Equity Programming and Community Outreach will oversee the work of the Project Coordinator(s). The department’s Project Coordinator(s) manage day-to-day program and outreach operations and serve as agency liaisons to prospective applicants and participants.

Benefits Package:

The Commission is pleased to offer a comprehensive benefits package to its employees.  The specific components and eligibility may vary based upon position classification, hours worked per week and other variables.  Therefore, specific benefits for this position may be discussed as part of the interview and offer process.

This position is non-civil service.  This position is an exempt position.

The overall benefits available include: paid vacation, sick and personal leave time, health, dental and vision insurance through the Commonwealth’s Group Insurance, and optional pre-tax Health Savings Account plans.

In addition, the Commission provides employees the opportunity to elect life insurance, long-term disability insurance, deferred compensation savings, tuition remission and pre-tax commuter account plans, along with other programs.

The Commission employees also participate in the Commonwealth’s State Retirement Plan, which can become a defined benefit plan for those that both vest and subsequently retire from State service.  Follow this link for additional retirement information:

Commitment to Diversity:

The Commission is committed to building a diverse staff across its entire agency and at all levels. The Commission is an equal opportunity/affirmative action employer.

Application Process and Deadline:

The Commission encourages interested candidates that meet the minimum requirements for experience and skills to apply for this position.  Interested candidates should submit a cover letter and resume by e-mail no later than Friday, February 26, 2021.  The application package should be submitted to:

[email protected]

Please include the position title in the subject line:  CCC – Dir. of Equity Programming & Community Outreach.

Submissions are due by 5:00 pm (e-mail) on Friday, February 26, 2021; late submissions may be considered solely at the discretion of the Commission.

Notice of Required Background Check – Including Tax Compliance:

The Commission requires a background check on all prospective employees as a condition of employment.

Candidates should be aware of this requirement but should also know that such background check is not initiated until:

  1. A candidate is invited to a second or subsequent interview, and
  2. The candidate has signed the Background Check Authorization Form and related releases.

This background check includes a Criminal Offender Record Information (CORI) check, Federal IRS and Department of Revenue state tax compliance on all prospective employees as a condition of their employment.

Candidates with advanced degrees and professional licenses may have these credentials verified.  Individuals other than those references provided by a candidate may be contacted in the course of completing a full background and qualification check.

Those candidates invited to interview will be contacted by the Commission.  Unfortunately, due to the anticipated high volume of applicants for this vacancy, we are unable to provide status updates to specific individuals.





  • Organized self-starter and effective collaborator, showing strong interest in systems and process improvement;
  • Comfortable leading equity initiatives that require input, collaboration, and buy-in from multiple Commission departments and external partners;
  • Ability to establish and maintain effective working relationships with diverse community groups, community media, and partner organizations;
  • Ability to analyze business situations, create processes, and demonstrate problem solving and analytical thinking skills for successful project outcomes;
  • Strong communication skills with the ability to tailor information that establishes rapport and the ability to communicate and disseminate this information across the Commission;
  • Ability to build constructive working relationships characterized by a high level of acceptance, integrity, cooperation, and mutual regard;
  • Ability to work on multiple assignments; exercise good judgment in decision-making; meet deadlines; demonstrate attention to detail and be flexible;
  • Adept at presenting information in an accurate and concise format;
  • Ability to think critically and strategically;
  • Comfortable working independently, as well as with teams;
  • Ability to seek opportunities to resolve problems, achieve goals, or otherwise advance the Commission’s mission; and
  • Ability to work in and travel to the Commission’s headquarters in Worcester, along with other locations across the state.
  • Comfortable serving as a Commission spokesperson and communicating the agency’s equity mission, vision, policies, and initiatives to internal and external audiences.


  • Bachelor’s degree from an accredited institution of higher education required; Advanced degree preferred;
  • A minimum of 8-10 years of experience in program development, management, and oversight, with an emphasis on those programs working with diverse community groups, including people of color, particularly Black, African American, Latinx, and Indigenous people, women, veterans, and farmers;
  • Demonstrated leadership with strong written, communication and organizational skills along with customer service skills, attention to detail and process redesign experience;
  • Experience creating and developing programs and outreach plans;
  • Demonstrated experience managing projects and project teams;
  • Strong experience using Microsoft Office and experience with project management tools/systems;
  • Possesses a valid driver’s license from Massachusetts or another state;
  • Ability to operate a motor vehicle; and
  • Knowledge of the Commission’s mission, standards, and goals.


Official Title: Director, CNB

Primary Location

: United States-Massachusetts-Worcester-2 Washington Square


: Community and Social Services


: Cannabis Control Commission


: Full-time


: Day

Job Posting

: Feb 6, 2021, 6:49:15 AM

Number of Openings

: 1


: 90,000.00 – 100,000.00 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Erika White – 7744150200


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