Our client is looking for a Compliance Assistant to work alongside the Head of Compliance and facilitate the day-to-day running of the Compliance Department by performing member communication and administrative duties.

The ideal candidate will: –

  • Have a broad understanding of the Hemp & Cannabis Industries in the UK, Europe and

Worldwide.

  • Be able to self-educate and learn quickly in a day to day changing industry.
  • Have or be studying for or be prepared to study for a Qualification in Governance, Risk & Compliance
  • Minimum 2 years of practical experience.

The role is outlined below although could be subject to change as the organisation grows and develops.

COMPLIANCE

  • To be a point of contact for any member
  • To offer advice and guidance to members and team members in relation to industry-related compliance.
  • Member website and social media checks.
  • To ensure members where applicable have their own lab reports and supplier details on file and to follow up any missing lab reports and supplier details after approval.
  • To understand and be able to use the Regulatory Bodies’ (MHRA, FSA, VMD, CTPA, ASA/CAP, trading Standards, guidance notes on regulatory compliance.

MEMBERSHIP COMMUNICATIONS

  • Building relationships with clients
  • Following up on business communications, interacting with clients either on the phone or in person, answering or redirecting emails to the proper department
  • Scheduling calls and meetings.
  • Educating clients about what services are available
  • Keeping well-organised files and records of business activity

INFORMATION TECHNOLOGY

  • To keep accurate records of all calls and emails (members) by noting content and description in the Membership Management (MMS) system.
  • To ensure the in-house MMS is fully kept up to date in accordance with company policy.
  • Keeping computer databases up to date
  • Sending communications and emails

IN HOUSE

  • To assist other team members with their roles when instructed by their line manager(s).
  • Being ready for any other administrative tasks that are required
  • Reading email messages and passing them on
  • Collecting and inputting company data
  • Researching company data and archived reports
  • Providing office support including customer and employee support
  • Assisting with minor technical support
  • Scheduling appointments and events
  • Participating in office and group meetings and taking meeting minutes

EVENTS

  • To ensure that you are available for company/external events when required at the times required.
  • Preparing documents, displays etc. by printing, copying, and binding if needed.

GENERAL

  • Have a professional attitude and approach to Members (full and associate), staff and Management.
  • Self-motivation and good timekeeping.
  • To perform all tasks diligently and to the best of your abilities.
  • Learning about the company’s mission and available products/services
  • Giving feedback on office efficiency and suggesting possible improvements
  • Writing and editing company correspondence, articles and published material.

ESSENTIAL SKILLS

  • Time Management (Working from home)
  • Communications via email and scheduled phone calls
  • Organisation Structure and attention to Detail
  • Problem Solving
  • Multi-tasking
  • Reporting & Researching
  • Keyboard & Computer Skills -Proficiency in Microsoft Office Suite, Online Filing

Reference ID: TS/CTA2021A

Expected start date: 01/02/2021

Job Types: Full-time, Permanent

Salary: £20,280.00 per year

Schedule:

  • Monday to Friday

Experience:

  • compliance: 2 years (Preferred)

Flexible Working Options Available:

  • Work from home

Work remotely:

  • Yes