CO: Director of Licensing – MED/NMD

We serve all Colorado residents in their everyday lives. The department is driven by our values of service, teamwork, accountability, integrity, and respect. We support the Colorado community as well as those that work here. We value the contributions of every employee and encourage learning so our employees can grow. We celebrate diversity, and together, support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work.

The Department of Revenue (DOR) employs approximately 1,600 hard-working and dedicated employees throughout Colorado. We can be seen performing functions as varied as auditing and collecting taxes, issuing driver licenses and motor vehicle titles, marketing lottery products, and regulating liquor, gaming, horse racing, marijuana, and the auto industry in order to assist the citizens of our state.

The Department of Revenue offers 11 paid holidays per year, paid vacation and sick leave, BenefitHub program (discounted merchandise, food and travel, etc), employee wellness program and a great benefit package.

CDOR Vision

To empower businesses and individuals through quality customer service, innovation and collaboration.

CDOR Mission

To become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive.

CDOR Values

This position will be split between the Marijuana Enforcement Division and the Natural Medicine Division.

Marijuana Enforcement Division

The Marijuana Enforcement Division (MED) is a dynamic and innovative regulatory agency tasked with licensing and regulating the commercial Medical and Retail Marijuana industries in Colorado. First formed in 2010 as the Medical Marijuana Enforcement Division, the MED has developed a leading-edge approach to commercial marijuana regulation and is considered a global regulatory and industry leader. The Division implements legislation, develops regulations, conducts regulatory and criminal investigations, issues business licenses, engages in outreach and education initiatives, and enforces compliance mandates using a range of intervention strategies necessary to maintain a progressive and robust regulatory framework. The MED promotes transparency and innovation by utilizing a collaborative approach to engaging with stakeholders and by proactively and positively pursuing solutions to issues in a fast-paced professional environment.

Culture & Environment: The Marijuana Enforcement Division’s culture emphasizes Emotional Intelligence and Problem Solving. Members of our team are solution-oriented strategic thinkers who demonstrate professionalism, collaboration and integrity in all interactions. The MED operates in a dynamic and complex environment that requires members of our team to support one another in navigating new issues, demonstrate agility, embrace challenges as opportunities, and communicate with empathy, respect, and in the interest of progress.

Vision: Regulatory excellence through progressive and proactive compliance and enforcement practices.

Mission: Our mission is to promote public safety and reduce public harm by regulating the Colorado commercial marijuana industry through consistent administration of laws and regulations and strategic integration of process management, functional expertise, and innovative problem-solving.

Culture & Environment: The NMD’s culture emphasizes Emotional Intelligence and Problem Solving. Team members are solution-oriented strategic thinkers who demonstrate professionalism, collaboration, and integrity in all interactions. The NMD operates in a dynamic and complex environment that requires team members to support one another in navigating new issues, embracing challenges as opportunities, and communicating with empathy, respect, and in the interest of progress.

Vision: To be leaders in the responsible regulation of Natural Medicines.

Mission: To implement a safe and successful regulatory program for Natural Medicine.

Job Duties:Administration & Management:

The Director of Licensing manages the work units responsible for licensing employees, owners, and entities seeking to operate according to the Colorado Marijuana Code and Colorado Natural Medicine Code. These work units serve a role in ensuring individuals and businesses meet and maintain compliance with statutory and regulatory eligibility requirements, including by assessing licensing, criminal history, and financial character. The position determines policies and guidelines for the implementation of licensing-related investigations, processes, and customer services in a manner consistent with statutes and rules to achieve the regulatory and enforcement goals of the Divisions and the State. The position develops staffing and procedures for the Division’s licensing functions across all offices, advises on and implements service enhancements, and determines the appropriate deployment of resources to support the Division’s mission and goals.

Policy, Legislation, and Budget Coordination

This position is the main point of contact to provide feedback and direction on policy, legislative, and budget matters that impact the licensing program. The position consults with other members of the Divisions and Department on licensing policies, legislation, staffing, service, and budget matters related to individual and business licensing operations. Provides analysis and insight throughout the legislative process related to licensing matters. Serves as a main point of contact on budget-related matters for the licensing program and Divisions. Provides direction and recommendation on Division spending, analyzes revenue, and contributes to forecasting discussions based on licensing data available.

Agency Liaison

This position serves as the main liaison for licensing-related matters of the Divisions to other government agencies, including but not limited to local licensing authorities, County Clerks, County law enforcement personnel, and other state agencies. Contacts will include obtaining intelligence information, coordinating investigations, developing joint policy, and informing memorandums of understanding between agencies. This position represents the Division before many groups including the Department’s Financial Services and Budget teams, members of the General Assembly, municipal and county governments, law enforcement, business establishments, licensee organizations, and other stakeholder groups engaged at the local, state, and federal level.

H1A4XX – Program Management III

Must meet one of the following or any combination of experience/education to meet the qualifications:

OPTION 1:

• 10 years of professional experience in an occupational field related to managing the daily operation of multiple work units integrating those units with the agency’s mission and goals, developing and directing implementation of policies and guidelines, developing budgets, establishing staffing, addressing customer service matters, and directing the implementation of policies, rules, and regulations.

OR

OPTION 2:

• Bachelor’s degree from an accredited institution in a field of study related to accounting, finance, economics, or criminal justice.
• 6 years of professional experience in an occupational field related to managing the daily operation of multiple work units integrating those units with the agency’s mission and goals, developing and directing implementation of policies and guidelines, developing budgets, establishing staffing addressing customer service matters, and directing the implementation of policies, rules, and regulations.

OR

OPTION 3:

• Additional appropriate education will substitute for the required experience on a year-for-year basis.

NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

Preferred Qualifications:The preferred candidate will possess the following qualifications:

• Experience in administration for an organization including staffing and budget-related experience, and the development of internal policy.
• Managerial and supervisory experience in a regulatory environment.
• Experience implementing new programs or policies and evaluating compliance with regulations.
• Experience coordinating with state or local government agencies.
• Experience overseeing investigations and the use of case management systems.
• Experience managing a high volume of physical and digital records and confidential information.
• Strong demonstrated written and verbal communication.
• Strong attention to detail.
• Proficient with Microsoft Office and Google Suite.

DOR Required Skills and Competencies:
Competencies required for all DOR positions include good communications skills, interpersonal and people management skills, the ability to multitask, the ability to work with confidential information, the ability to work in high-stress environments, and the demonstrated ability to assist customers.

Conditions of Employment with the Colorado Department of Revenue:
1.   As a condition of employment with the Colorado Department of Revenue, a requirement exists that all personnel timely file all necessary Colorado Individual Income Tax (CIIT) returns and timely pay tax obligations.  As such, all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy.
2. Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. All job finalists require successful completion of a background investigation and reference check prior to appointment. Background checks may include national criminal, financial, traffic, civil, education, and/or experience checks or any other checks related to the job assignment. Fingerprint background checks and pre-employment drug testing may also be required for some positions.

Applicant Checklist: 
Only complete applications submitted on or before the closing date for this announcement will be given consideration. Failure to submit all required documents by the closing date of this announcement may result in your application being rejected.  For assistance with the application process, please review the following video provided by the Colorado Department of Personnel & Administration “Applying for a Job with the State of Colorado”.Work history must be documented in detail under the experience portion of application-“see resume” will not be accepted.

Complete Applications must include the following documents:
1) A complete CDOR Application for Announced Vacancy (Submit online using the link in this announcement)
2) A complete Supplemental Questionnaire (Submit online as part of your application)

If using Cover Letter and or Resume
Recommended:

3) A chronological resume. (Late submissions will not be accepted)

4) A Cover Letter with a Written Narrative. The written narrative should describe your interest in this position and specifically how your education, abilities, skills and experience relate to the requirements, responsibilities and competencies listed in the job announcement. (Attach to your online application, late submissions will not be accepted)

Minimum Qualifications and Comparative Analysis: 
Part of, or the entire comparative analysis for this position, may involve a review of the information submitted in the application material, including the answers to the supplemental questions. Therefore, it is paramount that in the experience portion of the application, the applicant describes the extent to which they possess the education, experience, competencies and background as they relate to the duties outlined in the job announcement, as well as the special and/or preferred qualifications.

• List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.
• Under “Duties,” describe clearly the tasks you performed and the nature of your supervisory, technical, or other responsibilities as they relate to the job for which you are applying. Be complete and specific in detailing of duties.
• Information must be accurate, including dates of employment.  If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.
• Failure to include adequate information or follow instructions may affect the applicant’s score and/or prevent them from competing in any subsequent measures used to arrive at a top group of applicants.
• Factors to be assessed are those outlined in the requirements, competencies, and preferred qualifications.
• Years will be expressed in terms of full-time equivalent service with full-time workload equal to one (1) Full-Time Equivalent (FTE) year. No more than 1.00 FTE year may be credited in any twelve (12) month period. Positions working 40 hours or less per week will be prorated (30 hrs/wk=0.75 FTE=9 mos credit; 20 hrs/wk=0.5 FTE=6 mos credit; 10 hrs/wk=0.25 FTE=3 mos credit)

The eligible list established from this posting may be used to fill additional vacancies.

Email Address:
All correspondence regarding your status in the selection/examination process will be conducted via email.  Include a working email address on your application; one that is checked often as time sensitive correspondence such as exam information or notification will take place via email.  Please set up your e-mail to accept messages from “state.co.us” and “[email protected]” addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

Appeal Rights:
If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.

Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.

Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director’s Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director’s Administrative Procedures are available at www.colorado.gov/spb.

A standard appeal form is available at: https://spb.colorado.gov/ . If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038.  Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. 

Equity, Diversity, and Inclusion Compliance

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Jacqueline Brown-Tremble at [email protected]

The State of Colorado is an equal opportunity employer.  We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people.  We strongly encourage candidates from all backgrounds and abilities to apply.

How to apply:

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

If not applying online, submit application to:

It is recommended that you apply on-line and it is the applicant’s responsibility to ensure their application materials include all documents in the applicant checklist and that they are received by the CLOSING DATE and TIME.

Department Contact Information:

Eden Davis, HR Analyst

[email protected]

Methods of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.